Terms & Conditions
Customer Care
Our customer care team is committed to assisting customers with inquiries, concerns, and support related to our products and services. We aim to provide efficient and satisfactory customer service through various communication channels, including phone, email, chat, and social media platforms. Please utilize the official channels provided by our company for customer care inquiries.
We strive to respond to customer inquiries in a timely manner, considering the nature and complexity of the inquiry and the volume of queries received. We appreciate your patience and assure you that we will address your concerns as promptly as possible.
For effective assistance, please provide accurate and complete information regarding your inquiry or concern, including order numbers, product details, or any other information requested by our customer care team.
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We expect respectful and courteous communication from all customers when interacting with our customer care team. We are dedicated to providing exceptional service and kindly request your cooperation in maintaining a positive and professional interaction. Any form of abusive, threatening, or offensive behavior will not be tolerated.
We welcome your feedback and suggestions to improve our customer care services. Your input is valuable in enhancing our support experience. Please share your feedback through the designated feedback channels provided by our company.
Please note that we reserve the right to update or modify these Customer Care Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated terms on our website or through other appropriate communication channels. It is your responsibility to review these terms periodically for any updates.
Privacy & Safety
Our Privacy Policy Terms and Conditions govern the collection, use, protection, and disclosure of your personal information when you use our products or services. By engaging with us, you agree to comply with these terms and conditions.
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We collect personal information when you interact with us, such as during purchases, account creation, newsletter subscriptions, or customer support inquiries. This information may include your name, contact details, payment information, and other relevant data needed to provide our services.
The collected personal information is used for order processing, delivery, customer support, marketing communications, and improving our products and services. Aggregated and anonymized data may be used for analytical purposes and enhancing the customer experience.
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We may share your personal information with trusted third-party service providers who assist us in delivering our products or services. These providers are bound by confidentiality agreements and can only use your information as necessary for their designated tasks. We do not sell or rent your personal information to third parties for marketing purposes.
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Safeguarding the privacy and confidentiality of your personal information is our priority. Our customer care team follows strict confidentiality guidelines and treats your personal and account information with utmost care and security. We will not disclose or share your personal information with third parties unless required by law or with your explicit consent.
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We reserve the right to update or modify this Privacy Policy at any time. Such changes will be effective immediately upon posting the updated policy on our website or through other suitable communication channels. It is your responsibility to review this policy periodically for any updates.